AL-SHARIF, Abdul Qader bin Issa. The Application of Total Quality Management in Higher Education Institutions . Arab Journal for Sciences and Research Publishing, New Mexico, United States, v. 1, n. 3, p. 108–95, 2015. DOI: 10.26389/AJSRP.S23216. Disponível em: https://journals.ajsrp.com/index.php/ajsrp/article/view/1392. Acesso em: 24 jan. 2026.